If you forward conversions to Meta with a
destination, Soran sends them from its own
servers only. In that case, keep your Meta pixel where it is, and set
Shopify’s Facebook & Instagram channel to Standard or Conservative so
Shopify does not send a second server copy that Meta cannot pair with Soran’s.
How the connection is shaped
Authorizing is three steps rather than one form, because the middle step is what tells Soran what the third can offer:1
Pick the platform
Choose Meta on the organization’s Connections screen.
2
Provide the credential
Meta’s credential belongs to a system user. This is what Soran stores,
once, for your whole organization.
3
Choose ad accounts
The credential can usually read several ad accounts. Pick which ones
this property should pull from, on the connection’s own screen.
Sync frequency
Choose how often Soran pulls: every hour, every 6 hours, every 12 hours, daily, or weekly. Backfill reaches every day of spend Meta still reports.Getting the exact ad, not a name match
Pulling spend tells Soran what you spent. It does not, on its own, tell Soran which ad a click came from — matching on campaign names is guesswork. Tagging your ad URLs fixes that.URL tagging
Tag Meta ad URLs so clicks join to the exact ad.