On Shopify, skip this page. Your storefront reports through the theme app
embed instead. See Connect your store.
Paste the snippet
1
Copy the snippet
Open Settings → Tracking. The snippet is shown with your property’s
credential already in it, so copy it from there rather than writing it by
hand.If the page says there is no snippet yet, reload it — that is what creates
the pixel.
2
Add it to your site's head
Paste it into your site’s
<head>, before any other script that reports
events. Order matters: a script that fires a conversion before Soran has
loaded is a conversion Soran never sees.3
Load a page
Your first pageview appears within a minute. Visiting your own site counts,
so you do not need to wait for a customer.
Confirm it worked
Settings → Tracking shows the pixel’s status next to a count of events from the last 24 hours. The count is the part that matters: a healthy status with a zero is a claim without evidence. If you have pasted the snippet and nothing is arriving, open Event logs. The distinction there tells you where the problem is:- An event appears but was rejected. It reached Soran and something about it was wrong. The log says what.
- Nothing appears at all. It never arrived. The snippet is missing, blocked, or below another script that failed first.
Turning collection off
The Collecting switch on Settings → Tracking stops Soran storing what this pixel sends. It does not uninstall anything — the snippet keeps firing and Soran discards what arrives. To stop the requests themselves, remove the snippet from your site.Next
Your first report
Read what your events are telling you.